Delivery orders are subjected to:

The menu is displayed as per the availability of the menu items in the mapped restaurant.

Only Domino's authorised e-coupons shall be applicable for online order.

Domino's shall use its reasonable endeavours to deliver the pre-ordered meals with/without beverages to the customer at seat/berth on the selected train during the booked meal, but reserves the right to cancel the order due to technical reasons or otherwise in which case an alternative pre-ordered meal with or without beverage will be delivered or a refund of the charges will be made at the discretion of IRCTC.

What personal information we gather from you (customers)?

We gather following types of information from you:

Information provided by you: We receive and store any information you provide us on our website to place order or give us in any other way like sharing feedback, concerns, official social media interaction, ordering in restaurant information collected through aggregators during ordering and delivery like IRCTC, swiggy, food panda, etc. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. Information like your name, email, mobile number, address is mandatory for delivery orders. We also use the information that you provide for sending you digital invoice, SMS for feedback etc

Automatic Information: We may receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you location-based services, such as to correctly identify your location of delivery and other personalized content. We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your web browser accesses our websites.

E-mail Communications: To help us make e-mails more useful and interesting, we may enable confirmation when you open e-mail from Domino’s.

Information from other sources: We might receive information about you from other sources and add it to our account information.

By using our site , services you agree to our use of your information (including sensitive personal information) in accordance with our terms and conditions, privacy policy which may be amended from time to time by Domino's. You also agree and give us your consent for collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as mentioned in T&C and privacy policy. Domino's may be required to share the your information with government agencies for the purposes of investigations, offences, frauds including of cyber incidents

Third Party Links

The Services may contain links to third-party websites. Your use of these features may result in the collection, processing or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services which may be linked on our services. We do not endorse or make any representations about third-party websites or services. Our privacy policy does not cover the information you choose to provide to or that is collected by these third parties. We strongly encourage you to read such third parties' privacy policies

Do we share your information with anybody else?

Customer information is the most important part of our business and we take care this information on priority. We only share this information with our business partners for internal purpose to enhance the functionality and improve the quality of our Services, and to personalize your experience while using our Services. We also use this information to display relevant advertising, provide support to you, communicate with you, and comply with our legal obligations

How secure is your information with Domino's?

Beware of Phishing

This is for the information & knowledge of General Public that it has been brought to the notice of the Management of Jubilant FoodWorks Limited (JFL), the exclusive Master Franchisee of Domino’s Pizza pan India that there have been some instances of frauds being committed by various unscrupulous elements in order to extort money from unsuspecting individuals through fake calls asking to share user confidential like OTP, CVV, Card Details, internet password, etc. The Public at large is cautioned not to share these details with anyone over phone or e-mail as this could lead to fraud. Domino’s never calls for any OTP or user confidential information. It is further notified that no Director, Shareholder, Officer, Employee, Partner or any other Associated Staff of JFL shall be accountable for any loss, harm, damage or fraud that occurs or may occur or arise to any individual/entity due to sharing of their aforesaid user confidential over fake calls or any other medium while placing online orders for Domino’s Pizza in India. The individual/entity shall be solely responsible for the consequences of their any such act & decision.